Welcome To…
We aim to provide the ultimate customer service experience by delivering the highest standards.
As your Mortgage and Protection Specialists, we will assist you throughout the home buying, moving and remortgage process to ensure you receive the right guidance and advice.
Serena
FINANCING YOUR FUTURE
Can we Help?
We’re always happy to answer questions and offer advice on mortgages and personal insurance. Please don’t hesitate to contact us.
Contact Serena
My Working Hours:
Monday – Thursday | Friday 8am – 12pm
EXCELLENTTrustindex verifies that the original source of the review is Google. Serena has been brilliant made everything easy on buying my next home. I would highly really recommend her.Trustindex verifies that the original source of the review is Google. I highly recommend Serena for first-time buyers! She was incredibly patient with me throughout the process and truly had my back when the estate agent was being pushy and rude. Even while on maternity leave, she responded to my emails promptly and ensured everything stayed on track. Thank you, Serena, for helping make my dream a reality!Trustindex verifies that the original source of the review is Google. Serena is amazing! She goes above and beyond for her clients. Being a first time buyer with no knowledge of mortgages she put my mind at ease throughout the whole process. She is very personable, I felt very comfortable going to Serena with anything, she answered all my questions, and dealt extremely well with a last minute change of circumstances. I would highly recommended Serena to anyone. Her combination of professionalism and personality are everything which are needed to make the process of being a first time buyer so smooth and easy!!Trustindex verifies that the original source of the review is Google. Serena was so professional, friendly and answered all my questions quickly!! Can’t recommend her enough and I wouldn’t use anyone else xxTrustindex verifies that the original source of the review is Google. From first contact to getting our mortgage secured. Serena has been nothing short of amazing, always on hand to answer any questions we had during the process and putting our minds at ease when we didn't understand something. If you're looking for someone with a great wealth of knowledge and experience look no further than mortgages with Serena. 5 star treatment all around and couldn't recommend her more. Thanks for everything Serena.Trustindex verifies that the original source of the review is Google. Serena, what can I say, from start to finish the whole process of applying for our mortgage has been so smooth. Less than month from fact find to mortgage offer!! Serena's service is so thorough, nothing is too much trouble, no question to stupid. Serena has been available to us throughout and returned all communication within at most 24 hours, most often much less. I would recommend her to all, she has made this whole process so calm and without hiccup, we will absolutley be using her services again in the future. Thank you so so much Serena.Trustindex verifies that the original source of the review is Google. Serena was great to work with especially as a solo first time buyer. She guided me through the process and was very supportive and reliable (even around being off work for maternity leave).Trustindex verifies that the original source of the review is Google. Serena is amazing and makes dreams come true. Without Serena I wouldn’t have had the courage to act on buying a house. She’s more than a broker and does more than is required. She makes you feel safe with the biggest transaction/decision of your life. I’m so grateful and so lucky to have had the opportunity to do business with you. Thank you for all you have done and all the support. You are a superwoman!Trustindex verifies that the original source of the review is Google. I cant thank you enough for the hard work and dedication you have for what you do. Serena managed to have our mortgage secured within 2 weeks of first making contact with her and from mortgage application to full mortgage offer within 2 working days. As first time buyers we were clueless and Serena really offered a listening ear and a hand to hold throughout, and also tailoring meetings around our complicated schedules which made the process much less stressful. Worth every penny she charges and more. Thank you so so much!Trustindex verifies that the original source of the review is Google. Currently working with Serena to purchase my first home and i can't recommend her enough! She's really quick at responding to any queries we have and keeping us updated every step of the way. We would be extremely lost without her as we had very little knowledge on the home buying process before starting this journey.
Your Property may be repossessed if you do not keep up repayments on your mortgage
You may have to pay an early repayment charge to your existing lender if you remortgage
Not all Buy to Let Mortgages are regulated by The Financial Conduct Authority
As with all insurance policies, conditions and exclusions will apply
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The Mortgage Account is a trading style of Serena Smith, who is an Appointed Representative of Stonebridge Mortgage Solutions Ltd which is authorised and
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